Join us and be treated as a valued client and partner — not a company number. Our team members are knowledgeable and experienced; many of our customer service representatives are even Certified Payroll Professionals We assign you a highly trained, dedicated specialist familiar with you and your business. Your specialist works with our entire team to deliver exceptional support. Our team members provide:
- Customer Service Specialist that anticipates needs, answers questions, resolves issues quickly and strives to exceed your needs and expectations.
- Quality Assurance that reviews all aspects of payroll being processed and released to ensure it meets or exceeds quality standards. Our company’s main objective is to make our customers’ payroll function easier and better.
- Implementation that streamlines setup and transition so that you’ll enjoy instant access to accurate information in no time at all.
- Training that teaches your staff — in our office, yours or over the Web — how to get the most out of our full-featured, easy-to-use and hassle-free software.
- Technical Support that resolves technical issues quickly, monitors our network to ensure system security, and explores new products and services to meet future needs.
- Tax Specialist that submits tax payments and tax returns to various taxing agencies. They stay current on tax laws ensuring that all reporting is accurate and timely.
Paul Hatch - President/CEO
Paul Hatch began Payroll Professionals in Atlanta, GA in 1994. Previously, Mr. Hatch worked for Ceridian Employer Services as General Manager. Paul has had a distinguished career in the field of Payroll and Human Resources. Mr. Hatch is very involved with the day-to-day operations of the company and is personally committed to providing every customer with exceptional service.
Rhonda Champion, CPA – COO
Rhonda joined Payroll Professionals in 2007. Rhonda received her BS in accounting in 1982 and her CPA certification in 1984. Previously, Rhonda started a successful local payroll service bureau and served as its President for 12 years. Rhonda is a member of AICPA, TN Society of CPA’s, and the American Payroll Association and is a past President of the Independent Payroll Providers Association. She has served on several boards including Chattanooga State Community College Accounting Advisory Committee and Southern Adventist University Accounting Advisory Committee. Rhonda is considered one of the foremost experts in the area of payroll processing and is widely known nationally for her knowledge and expertise.
Mike Steele – EVP Sales and Marketing
Mike Steele came to Payroll Professionals in 2008. Mike previously spent 25 years with a Fortune 500 company in sales and management. Mr. Steele brings with him a number of years of experience in providing clients the best in processes and improvements to lower costs and improve efficiencies. He is very involved in his community and is very active on community boards and civic clubs.
|
